What's new

What's new

List of Vialog features

v22.11 @November 26, 2022

Faster video submissions

Up to 10 times faster video submissions.

Why let your users wait for the full transcoding cycle? Instead of waiting, let your users record another video.

API for Vialog data

Connect your data with ours. Ability to generate developer keys to securely access Vialog metrics using our brand new public APIs.

Auto-preview videos

Making sure that your audience engages with your content more easily with auto-preview.

Auto-preview makes it possible to peek in to the videos by hovering over them with your curzor (on desktop). If you have subtitles added to your videos, they will also show.

Autoplay discussions

We are adding more engagement time to your websites with the Vialog discussions.

Autoplay is now default on for your discussion so they feel more like video dialogues. When a video ends, the next one starts playing right away. Your viewers are always just a tap away to reply to any of the videos.

Scheduled discussions

The ability to set a schedule for the Start and End times of a discussion.

Customise your discussion lifecycle to your liking. Define separate Call-to-Actions before/after your discussion.

Videos can only be recorded after the start time and before the end time of your discussion.

General improvements
  • Better subtitle management: ability to publish, hide and delete subtitles.
  • Improved Video Call to Actions to make sure Community Managers can better use Host Videos.
  • Improvements for smaller screen sizes.
  • Displaying character limitation feedback for user input fields.
  • Video preview in email notifications.
  • A lot of quality assurance improvements.
  • Performance improvements.

v22.10 @October 15, 2022

Automated subtitles and keywords

The ability to auto-generate and easily modify subtitles of any video is here!

To select the default transcription language, go to Account Settings. To adjust this setting on a discussion level, use Advanced Settings.

To edit the subtitle of any video, click on the “Subtitles/closed captions” button next to the video, under Manage Videos.

Select or manually add up to three custom keywords for any video to improve user navigation. To add or edit keywords, open the “Subtitles/closed captions” of the video, under Manage Videos.

Real-time discussion updates

Ability to hide and publish videos without reloading the browser on the user side. The auto-refreshing discussions give room for more live use cases, while the video playback and video recording are not distracted by the updated video list.

Payment improvements

General improvements ensuring a smoother self service subscription experience and a better understanding of different features’ availability in our different packages.

v22.6 @June 11, 2022

Option to collect email addresses from video creators

To start collecting email addresses from video creators, the host of the discussion first needs to add a Privacy Policy link at their Settings page.

Given that “Collect email addresses of video creators” is turned on under the Discussion Settings Advanced toggle, and the video creator approves Vialog to share their email address with the host of the discussion, the contact details are visible on the Manage Videos tab.

When a hosts decide to collect email addresses it is their responsibility to collect, store and use this information in line with privacy laws such as GDPR.

For further information please take a look at the

. If you have any questions regarding this feature, please
Contact us
Contact us

New language

Vialog is available in French. The “Share links” and the embeddable tool now provide better support to discussions in French all around the globe.

This brings the total number of available languages to 13.

General improvements
  • Character length limitations are now visible on effected fields on the Vialog Dashboard.
  • Fixed the timeout related issue on discussions that are loaded long ago.
  • Minor UI improvements inside the recorder.

v22.3 @March 26, 2022

Self service subscriptions

Unlock the full potential of Vialog by upgrading your existing free account in less than a minute to a Power or an Enterprise plan. (True story: the first real customer took 41 seconds to upgrade to our annual Power plan!)

Existing and new users can manage their own monthly or annual subscriptions. You can find the list of plans on the


You can choose your billing period and currency from a list of supported items.

Secure card payments are powered by Stripe.

Invoices are available right after subscribing showing all required details for both businesses and individuals.

Vialog is now available in 12 languages

Native translators provided support for the following languages:

  • English
  • Chinese
  • Dutch
  • German
  • German (Austrian)
  • Hungarian
  • Macedonian
  • Norwegian
  • Portuguese
  • Romanian
  • Spanish
  • Ukrainian

Share links support all languages.

The embeddable tool supports all languages.

General improvements
  • Validation
  • Embeddable tool display improvements
  • Share links
  • Minor community dashboard UI changes

v22.2 @February 10, 2022

Introduced a new year-based versioning system across all platforms.

Get early access

Now everyone can register for a free Vialog account to start a video discussion. A limited number of free accounts are available with up to 5 discussions and 10 videos.

Multilingual recorder interface

We are proud to announce that Community Managers can now use the Vialog tool in a set of supported languages to provide a localised experience for their community.

Here is the full guide:

New and improved notifications

Improved design and user experience of our notification system. Communication is now even more personal and tailored to each video discussion.

Introduced new notification types for Video Creators to maximise impact and participation.

Moved to the vialog.io domain

To join a video discussion, no app or downloads are required. We heard you saying that the vialog.app domain was therefore confusing. To further emphasise our value proposition we have moved to a new primary domain.

General improvements

Bug fixes and user experience improvements.

v2.1 @October 2, 2021

For Community Managers

Control embedding of any discussion

With thread based whitelisting you can add domains to control the embedding of your individual discussions.

Share links

A dedicated page for each of your discussions so you can share it on the go with anyone. Get videos without a website!


Improved onboarding with clearer instructions, moments of celebration and toggles for advanced settings.

Improved usability of the Vialog discussion dashboard.

Improved new thread creation flow.

For video creators

Copy discussion link from unsupported browsers

Some in-app browsers does not allow access to your camera on your mobile devices.

We added a Copy link functionality to make switching to another browser more easy.

Stay on top with follow-focus

If a desired or ongoing action is outside of the viewframe, we now use the follow focus feature to bring the content to your attention.

Start recording faster

Additional guidance when problems arise when creators are preparing to record.

For video viewers

Shuffle on display

Community Managers can now opt-in to shuffle the videos of a discussion. If turned on, the published videos will show in randomised order, each time someone loads the discussion.

This gives an equal chance and provides a sense of newness each time someone views a discussion.

Double tap for fast forward / rewind

You can now double tap playing videos on any device to fast forward and rewind.

You can also use the left and right keyboard arrows to do the same.

v2.0.2 @June 15, 2021

1 thread 1 tree programme

We are planting one tree for each discussion you start on our platform
  • Video discussions with at least 1 published video qualify. Older discussions also benefit when new videos are published.
  • Read more about
    Our commitment to the environment
    Our commitment to the environment

Global refactoring

Faster and smarter video discussions
  • Enhanced application structure for faster load time.
  • Protections from accidental loss of ongoing and un-submitted recordings.
  • Faster initialisation of Vialog discussion skeleton prior to appearing on screen when client website has completed loading.
  • Video throttling to ensure that videos appear more dynamically.


Finish your thought on time
  • Improved visual feedback on remaining time during recording.
  • 10 extra seconds to safeguard your last thought.
Navigate with keyboard
  • Vialog's UI component is now accessible for keyboard-only users.
  • The following actions were introduced:
  • → Right Arrow — Fast Forward 5 seconds

    ← Left Arrow — Reverse 5 seconds

    ↵ Enter / Return — Reply to selected video

    ␣ Space — Pause and resume video playback

    ⇥ Cycle through between videos.

Clickable progress bar
  • Click or tap on the progress bar (top of videos) to adjust playback location of the video.
Upgraded all clients to the new Vialog tool

Following tests at top communities over the past months, all our basic account now run on our React frontend.

Moderation Dashboard

Simplified user experience
  • The tab-based design of 'Discussion settings' and 'Manage videos' provide more clarity.
  • Colour and fonts are updated.
  • Simplified video player and improved data display.
  • Colour picker to ease customisation of video discussions to match your brand design.
  • Improved discussion creation.

v2.0.1 @March 5, 2021

Beta release of the new Vialog tool

Rebuilt in React ✨
  • We have created a brand new React implementation of our embeddable tool that we designed for optimal user experience and performance. The ground-up rebuild has given us the opportunity the remove all the limitations compared to the previous version of the tool and create a much more modular, scalable and flexible solution.
  • Beta tested with world-class communities and providing priority onboarding to our existing video discussion champions with this release.

More shareable

Follow discussions
  • Ability to get email updates about new video published.
Share discussions
  • The ability to share the video discussion using email address or social media networks.
Get replies

Ability for the video creators to subscribe to updates.

More secure

Allow your domains (whitelisting)
  • Community Managers can now record a list of individual domains where they would like to allow their video discussions to be displayed. This enables private discussions added to your websites that might require sign in to secure the content in a fully controlled way.
  • Domain whitelisting allows you to fully eliminate unwanted access to your content. This is the basis of private video discussions.
Vialog share links
  • Public links on Vialog site (here is an example) that Community Managers can disable or allow to share discussions with search engines and real people.

New design

Host videos
  • We believe there is nothing that competes with the raw power of videos. That is why we encourage all of our Hosts to record their first video as soon as they create a new discussion.
  • Ability to set any published video in the discussion as the Host Video. By replacing Call-To-Action texts with Host Videos, Community Managers can provide their community with a blueprint for the tone and format they are looking for in their discussions.
Bigger videos
  • We have increased the size of the video cards, allowing for improved engagement in discussions.
  • First set of aesthetic updates to improve the look and feel of the Vialog tool, letting our community do the talking.


Recording process
  • Creators can submit the video without replaying it. They can also browse the website while the video is being submitted.
Video consumption (gapless autoplay)
  • Ability of gapless autoplay enables the viewer to view the videos one after another, more closely resonating as a virtual discussion.


Coming up next

  • Custom type fonts
  • Branded discussion templates
  • Team Dashboards
  • Grouping response videos
  • Tools for improved moderation


This project has received funding from the European Union’s Horizon 2020 research and innovation programme through ARTICONF (825134) and STADIEM (951981) projects.

Fully GDPR compliant | Supported by Innovate UK | Comes with a Climate Positive Discussion promise

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